We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The parcel never arrived. I think it got rejected by the postal service and was sent back to the store. I got a refund.
works extremely well!
I got everything, thank you, after checking in, we'll add a good day's feedback to you⭐⭐⭐⭐⭐
DRL month, description corresponds, in the case for four, children cool, but only so the trash quickly reassemble with one hand, not for general cleaning.
The product is cool, the second ordered. But this time very badly packed. There was a special seal, but did not bother to wrap the tape. In total, everything in the package was dangling and so the panel broke off. It certainly does not affect the work, but it could tear off the other. Therefore, dear stores, try to pack well!
The device liked, going easily, you need to get used to the control. Came in the usual package, thought it would be in the box, but the goods were not damaged. Exactly the same as in the description. Crumbs in the kitchen, hair, all sorts of trifles collects for 5! Glad to acquire. Put the spare parts until I figured out why they are needed, I'll write to the store, I'll ask.
I received the package after 71 days, it did not bring a box, it was only protected by plastic with rows with air and some outer bags, the outer bag came with 2 torn openings, fortunately the item arrived in good condition, it is beautiful, light and functional, I hope it's lasting, I liked it a lot. I thank the store for their attention and help and I recommend the seller, the store and the item.
They arrived very good barredera, these are for gift I already have one. Good product thanks to the store.!!!
Lovely, excellent product, fast delivery. I recommend the producer, 10 stars I give
Nice broom. It came in the box, all honest, but inside all the whole. In principle, the price is the same as in Russia for such things
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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