We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very comfy!!! Definitely recommend!
Sneakers came very quickly, the quality is good.
Exactly as described, but thought it was more soft.
received product but no difference from another pair that I bought from different store and arrived much earlier and at less than half the price from this store. therefore i don't think it is worth this price.
this is the 2nd par i have bought. i love them. and the shipping time only took 20 days to chile. thank you!
מצויין, Noah very
Comfy and very fast delivery, thank you store. x
very good product
Sneakers are cool!
Exactly came on the 10th day. Fast shipping! my feet size is 23.5cm for size 38-39 Just right! Thanks!
I like the product very much, the sandals are very comfortable, the color is super entertaining and creonque since it's not so bright it looks great. I am happy with the comfort of sandals, my size is 245 cm and I asked for size 260cm and it fits slightly large but nothing happens
Slippers are excellent, a little wide, the size approached perfectly. I do not know how they will be worn, but so far it's like nothing.
Livraison rapide , conforme à la description
It came on time and looks just like the picture! I accidentally ordered a size too large, because I’m used to sizing up on this app. I’ll probably give these to my dad and get myself another pair for myself. The overall quality is amazing and they are very comfortable to wear.
He arrived super fast in 16 days. Only that I was wrong at the point, they were great, they're terrible! Thank you, I'll have to ask for smaller point
The product arrived to Brasil very fast, but our bureaucracy led twice as long to get in my house (privatisation of office/Brazil already!). Sandal was perfect at the foot of my mother, she simply loved. Soon buy other.
Thank you very much
Me encantaron, la talla es perfecta y es igual a la foto.
Good quality! He arrived in Mexico in 16 days.
They have arrived much earlier than expected, they are identical to the images :)
Perfekt 10 Stars
Excellent quality, came even, no dents. Recommend! At its Russian size 39 took 40-41 , (26 cm indicated)-came up perfectly. Malomerit on the size exactly, as my foot is 25 cm. Shorter take the size more!
Took 40-41, they thought they should sit, but it was necessary to take their own) in general, sneakers are good and comfortable! Recommend!
The store was very nice to change the size of one pair i had ordered for my dad and realized I ordered the wrong one. I really appreciate it and shows you care enough to remember to change it for me. the delivery was fast from China to the US, so . I just haven't tried them yet but I'm sure they are comfortable.
Great Shale! In size
Very comfortable. True to the size table. Color a bit faded but it’s ok.
Soft and comfortable. Ordered number (37-38) for those using size 37 Brazil recommend buy 38/39 as was somewhat tight on foot. Arrived very fast in 10 days
The product is like the picture. Very beautiful. Recommend. Arrived fast in my country.
Good equal to description shipping very fast.
very comfortable. love it
Same as in the photo
Fantastic product and as discribed it was nice.
Fast shipping. Delivery within the expected time. Product matches the description and fit well (I followed the recommendation of choosing the size 1 number larger than the "common" measure). I bought a black one as well, both were shipped and delivered together.
Fast shipping. Delivery within the expected time. Product matches the description and fit well (I followed the recommendation of choosing the size 1 number larger than the "common" measure).
very nice and comfortable
same as per the description...love the product
Well, very cool, soft sneakers. On a wide leg 26 cm approached the size 42-43. Delivery is super long, I thought, almost 3 months. Maybe because the price is much lower than now, sent by normal mail.
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