SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of tiktoks-store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://www.tiktoksstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good good good good good good good good
Perfect.. works well. The app doesn’t support arabic language but I found another app does (LabelCloud).. I like it. Also in addition to the 3 roll paper, there is another one inside the printer.
Sensational product
Super fast shipping. The product I have tried, it is very easy to handle, print the letters well and clear. Tiket quality is good, can not roper or wash water. ! Very good shopping experience!
Shipping within incredibly fast yo ~ Order and a week only came to the ~ Well written with ~~
Es mas que genial, imprime súper bien, es cómoda, rápida y linda, muy conforme!!
Very unsatisfactory. Good ~~~
굿
아주 만족합니다. 배송도 기대한것 보다는 빨랐습니다. 생활에 유용한 용품같습니다.
Nice packaging!
Quality product, printed a few stickers, works as expected
great product and fast delivery
Works fine
It's fast within Weekly, printer superfine and stickers, only those who that writes in Hebrew should write written mirror, all the rest perfect
Véritablement génial. Simple, rapide, efficace.
shipped real fast, thank you.
Working well and fast delivery.
Shipping wholesale this week? So be setted set properly Det refill paper wholesale lot this reduced the quantity accurate and what's more print hard the player in Korean alphabet font think too so pretty in samwise Gamgee women brim of written while the terrific!
Excellent product, fast shipping.
Printer Super! Prints beautiful stickers. In Siberia came in just 10 days!
works great
Very happy with my purchase!! Amazed at the quality! I struggled a bit at first with putting the labels in at first, but it worked. Will add pictures later.
So terrific niimbot player got written well made colored cotton
Safely arrived! Think more fine with me come too well and usage this simple to better!! Font does not vary in, and heard the thought than many children in variously looks to be able to pull
Wow perfect product
good
The printer has arrived and it works great. Too bad you can't write from right to left.
Expensive brand than only two in recommended viewing and as buyers ㅋ free shipping up nuclear gain ㅋ packing also meticulous came to hopefully fusion ㅋ ㅋ emoji or Oh, easy to take only ㅜ ㅋ ㅋ this price for this degree where Im ㅋ ㅋ week only in Det shipping fast summer ㅋ ㅋ recommended ㅋ ㅋ high power antenna for come for embarrassing ㅋ ㅋ if a few seconds press lift ring-for men ㅋ ㅋ think than Korean alphabet font 쫌 that ㅋ ㅋ
perfect
good
Excellent product
Came very quick happy with the store does a good job
Ding 뀨
Thank you!
Perfect! Received quickly, very well packaged, very easy to use! I recommend!!
Zeer goed verpakt en werkt perfect!
Very wonderful and easy to use
Отличный принтер. Подключается очень быстро. Покупкой довольна на 100%
Cool printer. There is a Russian font and design styles. Delivery is very fast.
Really for satisfaction. Caustic non-top.
Perfect this printer is great
배송빠르고 작동 잘됩니다
Arrivato in tempo di spedizione buoni prodotto nuovo e sigillato ancora da provare
Very fast shipping and very good product works perfectly
muy bien
Top is recommended!!
Parfait